AT&T Mark the Spot

AT&T Mark the Spot

By AT&T Services, Inc.

  • Category: Utilities
  • Release Date: 2009-12-07
  • Current Version: 6.0.8
  • Adult Rating: 4+
  • File Size: 7.96 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 10.3 or later.
Score: 3
3
From 15,695 Ratings

Description

AT&T Mark the Spot is an application that allows AT&T to collect information on its customers network experiences and the performance of their devices and provide updates on enhancements to the AT&T network, addressing users Mark the Spot submissions Features - Simplicity of operation - Submit a report of call, data, or SMS problems - Push notification support - Receive updates on network enhancements from AT&T for issues that customer has submitted (when these news items become available) - Submit a real time report capturing local GPS coordinates at time and place of event, or - Submit a report after the fact when a customer is not at the place where the event occurred - Submit optional additional comments about an event - View nearby and user searchable AT&T Wi-Fi locations, including driving directions - Sign up to receive news on upcoming and completed network updates related to submitted Mark the Spot reports (when these news items become available) AT&T is committed to providing its customers with the best network experience possible. To view the End User License Agreement for AT&T Mark the Spot click here: www.wireless.att.com/learn/articles-resources/wireless-legal-features.jsp

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Screenshots

Reviews

  • It does nothing

    1
    By Sparky/12kv
    I have on this application for the past seven years. I have must’ve complained approximately 80 times. All you get back is we are working to improve the network in your area.Totally worthless waste of time.
  • Needs refinement

    2
    By iNexxFear
    This app needs to be updated and made more current looking and more functional or dropped and incorporated into another utility that offers the options and features this was to support
  • Nice that they put this out, but ZERO ACTION

    1
    By sdnelson11
    I’ve been submitting some of the same serious recurring problems for years. All you ever get in the app is they are “currently experiencing a technical issue in this area”, but that’s the same status I got two years ago when dropping calls and not connecting and nothing has ever improved and the status has not changed. It would be one thing if that were one spot that’s hard to solve, but dozens in the same situation with zero improvement and no change in status? AT&T are a bunch of clowns. Collect collect collect money, but little improvement in service or value. This app is one example of doing virtually nothing on serious, actionable customer data, and shows that AT&T could give two sh*#ts about the experience and satisfaction of their customers.
  • Mark the spot

    1
    By RJ1968A
    Hey AT&T, 2008 called. It wants its app back. This app is completely useless and does nothing
  • Abandoned

    1
    By Brightstarbeing
    This app has obviously been abandoned.
  • Seriously outdated

    1
    By gray_hat
    This app dearly could use an update. It still doesn’t support the iPhone X and newer form factors. Sometimes I tap buttons and the whole app screen goes blank.
  • Black hole

    1
    By Tylerjmelt
    I’ve been using this app for 3 months now. I’m convinced no action is taken or no one reads these because the service in the area I mark has not improved after numerous reports. This is ridiculous. I’m either forced to move homes or cell phone service providers. Obviously it’ll be the cell phone provider over the home.
  • Needs new update and new UI

    2
    By fans de don cheto
    Thanks att and staff I reported many locations with some issues and and many more places,it’s not to cause any problems just I want to contribute to built a better of coverage and better services for any costumers like me.
  • Same old barely working app.

    2
    By Scott👨‍💻
    I do think AT&T actually listens to the feedback from the app (eventually) but the app needs some serious refresh. For example all of the (few) tips it provides are really dated. iOS 4??? Come on.
  • Worthless

    1
    By Kant Focus
    I’ve been submitting info for over four years now and nothing, I mean nothing ever changes. All you get is a canned message that they’re working on it. Don’t waste your time.

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